Privacy Policy

Effective Date: October 27, 2025
Last Updated: October 27, 2025

---

1. Introduction

Hyper Explorer USA ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Hyper Explorer USA.

This Privacy Policy applies to our website, www.hyperexplorerusa.com, and its associated subdomains (collectively, our "Service").
By accessing or using our Service, you signify that you have read, understood, and agree to the collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

---

2. Definitions and Key Terms

• Cookie: A small piece of data generated by a website and stored by your browser. It helps identify your browser, provide analytics, and remember information such as login details or preferences.

• Company: When this policy mentions "Company," "we," "us," or "our," it refers to Hyper Explorer USA, registered in the United States, responsible for your information under this Privacy Policy.

• Country: Refers to where Hyper Explorer USA or its owners are based — United States.

• Customer: Refers to the individual or entity using the Hyper Explorer USA Service to browse or purchase products.

• Device: Any internet-connected device such as a phone, tablet, or computer used to visit www.hyperexplorerusa.com and use our services.

• IP Address: A unique number assigned to every internet-connected device, often associated with geographic regions.

• Personnel: Refers to individuals employed by or contracted with Hyper Explorer USA to perform services on behalf of the Company.

• Personal Data: Any information that identifies or can be used to identify a natural person.

• Service: Refers to the services provided by Hyper Explorer USA, including online browsing, ordering, and customer support.

• Third-Party Service: Refers to advertising partners, analytics tools, and service providers we use, such as Google Analytics, Facebook Pixel, Klaviyo, and Shopify.

• Website: The official site of Hyper Explorer USA, accessible at www.hyperexplorerusa.com.

• You: Any individual accessing or using the Service.

---

3. Information We Collect

We collect information from you when you:

• Visit our website

• Register or create an account

• Place an order

• Subscribe to our newsletter

• Respond to surveys

• Fill out forms or contact us

Personal Information Collected:

• Name / Username

• Email address

• Phone number

• Shipping and billing address

We also collect browsing data such as IP address, device type, and usage patterns through cookies and analytics tools.

---

4. How We Use the Information We Collect

We may use the information we collect for the following purposes:

• To personalize your experience: Improve product recommendations and user experience.

• To improve our website: Use analytics and customer feedback to enhance our offerings.

• To provide customer service: Respond promptly to inquiries or requests.

• To process orders: Fulfill transactions, deliveries, and returns efficiently.

• To manage promotions and surveys: Administer contests, rewards, or loyalty programs.

• To send updates and marketing communications: Provide order confirmations, promotional offers, and updates relevant to your interactions.

---

5. Information from Third Parties

5.1 End User Information from Third Parties

We may collect data made publicly available on social media or other websites, depending on your privacy settings.
You can adjust the amount of shared data by changing your privacy settings on those platforms.

5.2 Customer Information from Third Parties

We may receive data from trusted partners such as fraud detection systems or payment processors (e.g., Shopify Payments).

---

6. Sharing Your Information

We may share your information with:

• Third-Party Service Providers: Trusted partners who help operate our site, process payments, or deliver products.

• Affiliates: Subsidiaries or partner companies under common ownership with Hyper Explorer USA.

• Business Transfers: In case of a merger, acquisition, or sale of assets.

• Legal Requirements: When required by law or in response to valid legal requests.

All third parties are required to maintain the confidentiality and security of your personal data.

---

7. Cookies and Similar Technologies

We use cookies and similar tracking tools to improve user experience and collect analytics data.

• Use of Cookies: To remember preferences, track user sessions, and improve functionality.

• Managing Cookies: You can disable cookies in your browser settings; however, some website features may not function properly without them.

We use the following types of cookies:

• Essential: Necessary for basic website operation.

• Analytics: Used by tools like Google Analytics to monitor performance.

• Marketing: Used by advertising partners to show personalized content.

---

8. Data Security

We employ strict security measures to safeguard your personal data:

• SSL Encryption: All sensitive data transmitted is encrypted.

• Secure Payment Processing: Handled through Shopify Payments.

• Restricted Access: Only authorized personnel can access your data.

While we take strong precautions, no method of online transmission or storage is 100% secure.

---

9. Data Retention

We retain data only as long as necessary:

• Transaction records: 7 years (for accounting and compliance)

• Marketing data: 2 years, unless you unsubscribe sooner

---

10. Your Rights

Depending on your location, you may have rights to:

• Request access to your personal information

• Request correction of inaccurate information

• Request deletion of your data

• Restrict or object to processing

• Request a copy of your data (data portability)

To exercise these rights, contact us at tambellinianthony10@gmail.com

---

11. Children's Privacy

Our Services are not intended for individuals under 13 years of age.
We do not knowingly collect personal information from children under this age. If we become aware that such data has been collected, we will promptly delete it.

---

12. International Data Transfers

Your data may be transferred to and maintained on servers located outside your state or country. By providing your data, you consent to such transfers in accordance with this Policy.

---

13. Links to Other Websites

Our website may include links to third-party websites.
We are not responsible for their privacy practices or content. We encourage you to review their privacy policies before engaging with them.

---

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a new “Effective Date.”
Your continued use of our website after updates means you accept the revised policy.

---

15. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

Hyper Explorer USA

📞 Phone: 847-571-0271

📧 Email: tambellinianthony10@gmail.com

📍 Address: 618 S Burno Drive, Palatine, IL 60067, United States

🕒 Business Hours: Monday–Friday, 9:00 AM – 5:00 PM EST