Billing Terms and Conditions

Effective Date: October 11, 2025

 

1. Introduction

 

These Billing Terms and Conditions ("Terms") cover the payment rules and processes between HyperExplore USA ("Company", "we", "us", or "our") and you, the customer ("Customer", "you", or "your"). By using our services and buying our products, you agree to these Terms.

 

2. Payment Terms

 

 

2.1 Pricing

 

• Prices: All prices for products and services are listed in USD (United States Dollars) and can change without notice.

• Taxes and Fees: Prices do not include applicable taxes, duties, or other charges unless we specify otherwise.

 

2.2 Payment Methods

 

We accept the following payment methods:

• Credit/Debit Cards: Visa, MasterCard, American Express, Discover, and Diners Club.

• Express Checkout Options: Apple Pay, Google Pay, Shop Pay.

 

2.3 Payment Due Date

 

• One-Time Purchases: Payment is due upon placing your order.

 

3. Invoicing

 

Invoice Issuance: Invoices will be issued upon order completion.

Delivery Method: We will send invoices electronically via email to the contact information you provided.

Customer Responsibility: It is your job to make sure all your billing information is accurate and up-to-date.

 

4. Disputed Charges

 

Notification Period: If you need to dispute any charges, you must let us know in writing within 15 days of the invoice date.

Contact Information: Send disputes to tambellinianthony10@gmail.com. Please include the invoice number and the specific details of your dispute.

Resolution: We will promptly investigate and resolve all valid billing disputes.

 

5. Refunds and Credits

 

Policy Reference: We process refunds or credits according to our separate Refund Policy.

Processing Time: Any approved refunds will be processed back to the original payment method within 14 days.

 

6. Taxes

 

Customer Responsibility: You are responsible for all applicable taxes, including but not limited to sales tax, VAT, GST, and any similar charges.

Tax Exemption: If you are tax-exempt, you must give us a valid tax exemption certificate when you make your purchase.

 

7. Billing Errors

 

Corrections: If we find a billing error, we will fix it right away.

• Overcharges: If you were charged too much, we will refund or credit the overcharged amount.

• Undercharges: If you were charged too little, we will send you an invoice for the remaining amount.

 

8. Payment Security

 

Data Protection: All payment information is handled securely and follows industry standards.

Payment Processor: We use [Specify Payment Gateway/Processor] to process payments. We do not store your credit card information on our servers.

SSL Encryption: All transactions are secured using Secure Socket Layer (SSL) encryption technology.

 

9. Changes to Billing Terms

 

Modification Rights: We can modify these Billing Terms and Conditions at any time.

Notification of Changes: Changes will take effect as soon as we post the updated Terms on our website at https://hyperexplorerusa.com/.

Acceptance of Changes: If you keep using our services after we post changes, you accept the new Terms.

 

10. Limitation of Liability

 

No Liability for Indirect Damages: We are not responsible for any indirect, incidental, special, or punitive damages related to these Terms.

Maximum Liability: Our maximum liability for any claim under these Terms is limited to the amount you paid us for the services in the six months before the event that caused the liability.

 

11. Governing Law

 

Jurisdiction: These Terms are governed by the laws of the State of Illinois, USA.

Venue: Any legal action related to these Terms will be brought exclusively in the courts located in Palatine, Illinois.

 

12. Contact Information

 

For any billing questions or concerns, please contact us:

• Company Name: HyperExplore USA

• Address: 618 S Burno Drive, Palatine, IL 60067, USA

• Email: tambellinianthony10@gmail.com

• Phone: 847-571-0271

• Website: https://hyperexplorerusa.com/

 

13. Entire Agreement

 

These Billing Terms and Conditions, along with our Terms of Service and Privacy Policy, are the complete agreement between you and HyperExplore USA about billing and replace all previous agreements.

Acknowledgment By using our services or buying our products, you confirm that you have read, understood, and agree to these Billing Terms and Conditions.